We often get asked while talking to dealerships about putting live chat on their website, “what one thing makes CarChat24 better than the competition?”. Our response is that it isn’t just one major thing that puts us ahead of

In this video about managed chat and text on car dealer websites, CartChat24 VP of Sales, Jeff Sterns, goes into detail about some of the differences, especially the impact of website bounce, because to initiate a text / SMS

PRESS RELEASE Palm Harbor, Fla. Oct. 30, 2015 – CarChat24 recently announced it earned TRUSTe certification status to ensure its compliance with data rules. “As a digital partner for auto dealers, CarChat24 is committed to the highest levels of data

At CarChat24, our leadership understands the challenges of picking a vendor, because we all sat in management positions in the dealership, making decisions about dealer websites, chat providers, lead sources, and even light bulbs. We know that choosing a

More and more there is discussion about whether live chat or live texting is best on dealer websites, as there is a heated battle for space web page real estate. We’re in dozens of live chat discussions with car

All leads are not created equal. Leads from our fully managed chat are the highest quality in the industry. How do we know? Because independent research firms tell us that our leads sell 30 percent more cars than the

If website add-ons like chat are delaying your page load times, you are directly hurting your search rankings – and possibly wasting money on your SEO services.

Less time = more live chat As children (and adults) across the north America head back to school, the daily timeline for millions gets even more compressed. Carpool and extracurricular activity requirements carve into precious time for personal priorities –

Based strictly on the data we see from hundreds of dealer websites every day, we are certain that the “annoying” chat prompts on dealer websites work to improve customer service and increase leads. The challenge is in helping dealers

We've seen a rise in website chat for car dealers where fancy gadgets are popping up to "disrupt". Without exception, they are more bark than bite.