Chat Best Practices

Live chat inventory is a distraction from a sale

Should you have inventory in your chat window?

Collectively the leadership team at CarChat24 has more than a century of collective time spent managing car sales in dealerships, so our expertise extends far beyond live chat. One of the trends we have noticed is for various website add-ons to list the inventory, or...

Live chat and text can help sell more cars with traditional marketing and offline use

Are you missing a ton of text and chat leads?

Chat tech is for more than just dealership websites – If your store is paying for live chat or text on your dealer website could be missing a ton of its potential. You see, JUST throwing the icons on your website and following up with the leads isn’t enough. The...

Jeff Sterns on CBT to discuss dealership self-managed chat

CarChat24 Vice President of Sales, Jeff Sterns, discussed car dealer self-managed chat when he was a guest on CBT News last week. Sterns told the Car Biz Today anchors about the challenges dealers face when they rely on their staff to be available with...

CarChat24 has customizable live chat icons that enhance website design

Don’t be held hostage by live chat icons

CarChat24 offers unlimited design and color combinations Be sure your live chat icons have design flexibility. Before Al Gore invented the internet and even before AOL chat rooms gave a taste social media’s future, computers used floppy disks and CRT monitors were...