AUTOMOTIVE NEWS: CarChat24 announces TRUSTe certification


CarChat24 Trust-e certificationPalm Harbor, Fla. Oct. 30, 2015 – CarChat24 recently announced it earned TRUSTe certification status to ensure its compliance with data rules.

“As a digital partner for auto dealers, CarChat24 is committed to the highest levels of data and information security,” said Jeff Sterns, Vice President of Sales. “Providing world-class chat software and managed chat on dealership websites is more than icons and operators. It’s a comprehensive set of technologies that combine to generate leads to help dealers sell more cars.”

TRUSTe is the leader in data security, and is a trusted partner for thousands of companies, including Rackspace. Just as doorways to dealer showrooms provide a conduit to car shoppers but require reliable security, live chat is much the same. This unique technology gives shoppers and dealer staff a means for two-way dialogue, and if the chat software doesn’t have powerful security measures in place, client data and the dealer’s computers can be compromised, Sterns explained.

The TRUSTe certification is one of many technology initiatives that help CarChat24 generate the highest sold unit ratio of any live chat provider compared to unique website visits. Other research and development strides include a SignalR communication platform, enhanced mobile chat interface, SMS text capability, new iOS chat console, and more.

About CarChat24

CarChat24 is the highest-performing live chat provider for auto dealership websites in the automotive industry. Its award-winning, 24/7 Managed Chat Support & Dealer Chat Software help dealers sell more vehicles by converting the highest percentage of website visitors to sold units. Since 2007, CarChat24 has been helping car dealers improve their sales and customer service on the Internet. Based in Tarpon Springs, Fla., in the Tampa area, the company’s mission is to empower car dealers with cutting edge live chat and mobile chat technology, as well as provide the professional staff and superior processes needed to obtain the best possible results. Their entire team is committed to help auto dealers get the best return on investment from their websites and strive to make their support service the very best. The CarChat24 team continuously strives for innovative ways to give its dealer live chat clients the edge over their competition.

About TRUSTe

TRUSTe powers privacy compliance and trust by enabling businesses to use data across their customer, employee and vendor channels. We have nearly 20 years experience and a team of over 150 professionals dedicated to providing data privacy management solutions and services, including assessments, certifications and our SaaS-based Platform. The Data Privacy Management Platform provides control over all phases of privacy; from conducting assessments and implementing compliance controls to managing ongoing monitoring. Companies worldwide rely on TRUSTe to minimize compliance risk and protect their brand.

Media Contact: Jeffery Sterns 800-430-1535

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