Live Chat operator Live Chat 1 Live Chat 2 Live Chat 3 live chat 4 CarChat24 Click here to schedule test drive Converts more online shoppers into real sales, service & parts leads. The industry's only chat software developed & designed by car people for car people. It all starts with a test drive. Start yours now! 24/7 Live assistance for your dealership's digital doorstep. 24/7 Live assistance for your dealership's digital doorstep. Lead 2 Ring Lead2Ring Check this feature out Instantly calls chat leads submitted with a phone number and rings your dedicated team members. Then, via automated recording, briefs them on the query and connects the call instantly
(15 second connection time average)!
Minimize time between leads and first contact from your team. Connect with your customers live before they even navigate from your website! Lead 2 Ring
Check this feature out Most consumers prefer texting, not phone calls or emails. Text-us offers the shopper the ability to text questions and receive 24/7 responses on their mobile device. Handle the texts yourself or let our team do it. Market your locally assigned number on Google AdWords click to text and any other campaign. Text-us Text-us offers the shopper the ability to text questions and receive 24/7 responses on their mobile device. Check this feature out Facebook Messenger Chat Facebook Messenger Chat Check this feature out

Live Chat Support Services and Software for Automotive Dealers

Sell More Vehicles

Live auto dealer chat is not just another call-to-action… at least it shouldn’t be. At CarChat24, we utilize state-of-the-art chat technology designed specifically to assist your customers in the first step towards buying a vehicle. CarChat24 is more than just software and a button. Our team puts our service and software into a constant state of improvement. Just as your online, phone, and sales processes should be getting better all the time, our technology and the people behind it learn how to better implement and deliver the best chat service available to car dealers.

Improve Lead Conversion

For most car dealers, driving traffic to their website is only part of the challenge. Turning website visitors into automotive sales leads is getting harder because of the “instant access” mentality of modern consumers. At CarChat24 we’ve mastered the craft of generating high-quality leads from your automotive dealership website traffic by taking advantage of modern trends in consumer communication preferences. We do this through science – incessant testing allows us to improve the process and software to give your website the best chance of turning real shoppers into real leads.

INCREASE Rather Than Replace

The real difference in the way that CarChat24 handles online chat for car dealers and how others position their software is that our strategy is geared towards generating new leads rather than cannibalizing existing ones. We have positioned our proactive design to encourage those who normally would not contact the dealership to chat with us. This is why the numbers of overall auto sales leads increase for CarChat24 clients. We aren’t replacing existing leads. CarChat24 brings your site to life and helps you connect with visitors who would have left anonymously.

Why 24/7 Is So Important

Some people do their vehicle research during business hours. Many do not. Unless you have a 24-hour phone operator standing by to answer questions, you need to have live support available to your customers whenever they visit. The difference between you selling a vehicle and your competitor selling a vehicle often comes down to who has the right answers at the right time. People who engage in chat are ready for information now.  Studies show visitors are frustrated when they click to chat and no one is there to respond. It doesn’t look good.

Support Your Customers

Above all else, chat should help your website visitors find the information they need. People initiating a conversation will often want a simple answer to questions such as “how early can I drop off my car in service” or “do you have service loaners or a rental service?” These questions often come in overnight or in the very early hours of the morning when nobody is there to answer the phone. CarChat24’s staff is extremely well-trained to handle your customers questions whether they want to know about a particular vehicle or if they simply want to know when you close.

Our approach is the key to our success

Providing quality complete customer support in conjunction with our state-of-the-art proactive chat software and proven process has been the key to our success.

Live Online Chat for Car Dealerships

Recent news!

  • It's time to greet the anonymous 95% of visitors on our car dealership website.

    98% of your dealership website visitors don’t buy cars. We can help fix that.

    CarChat24 live chat software and chat support services on a dealership website includes several

  • coronavirus changing car sales

    Make Car Buying Easier for Customers During Coronavirus Pandemic

    Dealerships are using live chat for nearly all interactions - customer service, scheduling appointments,

  • What our clients say!

    CarChat24
    4.9
    powered by Google
    Mark Benson
    Mark Benson
    18:23 18 Jun 20
    As a traditional brick and mortar car dealership owner, I have spent ten's of millions on digital. The product is only as good as the heart of the... people that service the account. Alicia has been a simple joy to do business. Keep it up!read more
    Charlie Mohr
    Charlie Mohr
    20:00 16 Mar 20
    Have been extremely happy with Carchat24 after 9 years of service and Jessica providing us with first class service
    NJStateAuto
    NJStateAuto
    19:32 11 Mar 20
    They chat with our customers creating the warm and fuzzy feeling we all try to accomplish and help us generate appointments. Great Service.
    CapecodTenn
    CapecodTenn
    13:40 10 Mar 20
    Our dealership uses Carchat 24 and we are very impressed with the contact they keep with us. They check in regularly to see how things are going and... to see if we need to make any changes. This is great for us. As our dealership grows and changes, CarChat 24 is there every step with us!read more
    Dezirae Marte
    Dezirae Marte
    18:10 09 Mar 20
    Internet Manager at Mitsubishi Franchise. Carchat has helped tremendously with the response time and interaction. Our leads have increased and have... been filtered thanks to Carchat.read more
    Sarah Gradascevic
    Sarah Gradascevic
    14:28 11 Oct 19
    CarChat24 is a great provider. Their responses are fast, efficient, and not at all robotic. We get quality information so our staff can quickly jump... in to assist our customers. Thanks to Jeff and the team!!read more
    See All Reviews

    Works on ANY dealer website:

    Alfa Romeo
    Audi
    Chevrolet
    Chrysler
    Dodge
    Fiat
    Ford
    Honda
    Hyundai
    Infiniti
    Jaguar
    Jeep
    Kia
    Lamborghini
    Land Rover
    Lexus
    Maserati
    Mazda
    Mercedes-Benz
    Mini Cooper
    Mitsubishi
    Nissan
    Peugot
    Porsche
    Smart
    Subaru
    Suzuki
    Toyota
    Volvo
    VW
    Alfa Romeo
    Audi
    Chevrolet
    Chrysler
    Dodge
    Fiat
    Ford
    Honda
    Hyundai
    Infinity
    Jaguar
    Jeep
    Kia
    Lamborghini
    Land Rover