A fast food hamburger patty and a prime New York Strip are both beef, but that doesn’t mean that they’re the same thing. This principle holds true for dealership chat providers.
Chat Best Practices
24-hour Chat – YES, You Need It
Are there really people shopping for cars after hours? Do people really have chat conversations when they know the dealership isn’t open?
Is a Car Dealer Chat Service Right for You?
As much as we’d like to say every car dealership in North America should have chat on their website, we realize that it’s not the right fit for everyone…
Dealership Chat is the Easiest Addition to Generate more Car Sales
One thing is certain: there are still plenty of dealers out there missing out on the low-hanging fruit when it comes to website enhancements.
Chat for Car Dealers Should be On 24/7
This isn’t a new topic of discussion by any means but it’s a question that keeps popping up, so we’ll answer it a little differently this time. Chat should be available 24 hours a day, 7 days a week. Period. Many dealerships have been convinced that...
How important is mobile for live chat?
Even with the best-designed mobile chat interface that is continuously updated, we continue to adapt to the changing mobile phone marketplace.