Ken Lewis, CTO of CarChat24
March 5, 2018 - 11:26 am

The leader in live chat software and support services for the automotive industry, CarChat24, announced today that Ken Lewis has joined CarChat24's parent company, ChatLead.com, as Chief Technology Officer.

Volkswagen Dealer Digital Program
July 26, 2016 - 3:56 pm

CarChat24 is proud to be selected as a Volkswagen Dealer Digital Program partner in the OEM’s Certified Chat category. The selection was announced to Volkswagen dealer principals and general managers earlier this month by Volkswagen of America, based in

October 15, 2013 - 5:49 pm

Numerous factors affect the success or failure of an in-house dealership website live chat program, and having proper fundamentals and training in place can make a huge difference. What is your live chat success (or lack of) story?

Choosing Chat Software
September 4, 2013 - 12:37 pm

More and more auto dealers see the value of an effective live chat strategy for their website, and choosing the right software is critical to help ensure a strong return on investment (ROI). Successfully managing live chat in-house requires