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Make Car Buying Easier for Customers During Coronavirus Pandemic

September 30, 2020 - 12:49 pm

coronavirus changing car sales

With limited hours and operations, are you making the car buying process easier or harder for your customers?

The automotive market has been improving, but most car dealers are still suffering from lower than normal foot traffic and sales. Restrictions on dealership operations, whether government mandated or voluntary, can make it difficult for your customers.

At CarChat24, we’re all about making it easier for you to engage with customers and sell more cars. So we see live chat usage as a “no brainer”. With live chat software and chat support services from CarChat24, your dealership can offer the convenience and safety that covid-conscious customers need.

Our client-dealerships are now using live chat for nearly all interactions, in addition to the industry-leading conversion of website visitors to qualified sales leads for which we are known. Customer service, scheduling appointments, and even showing vehicles with video chat are some ways dealers are evolving their processes to better serve safety conscious customers.

If you are not already using live chat to keep your dealership moving forward, or are using an underperforming chat system, please give us a call to learn how CarChat24 can help.

Call 1-800-510-7567
or contact us here

 

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