More and more there is discussion about whether live chat or live texting is best on dealer websites, as there is a heated battle for space web page real estate. We’re in dozens of live chat discussions with car dealers every day, and a number of times each week we’re...
All leads are not created equal. Leads from our fully managed chat are the highest quality in the industry. How do we know? Because independent research firms tell us that our leads sell 30 percent more cars than the next best chat service. Don’t count on hijacked...
If website add-ons like chat are delaying your page load times, you are directly hurting your search rankings – and possibly wasting money on your SEO services.
Less time = more live chat As children (and adults) across the north America head back to school, the daily timeline for millions gets even more compressed. Carpool and extracurricular activity requirements carve into precious time for personal priorities – like...
Based strictly on the data we see from hundreds of dealer websites every day, we are certain that the “annoying” chat prompts on dealer websites work to improve customer service and increase leads. The challenge is in helping dealers decide whether or not...
We’ve seen a rise in website chat for car dealers where fancy gadgets are popping up to “disrupt”. Without exception, they are more bark than bite.