Chat Best Practices

Planning for the end-of-year ad frenzy? Don’t forget live chat

Planning for the end-of-year ad frenzy? Don’t forget live chat

Manufacturers are poised to launch massive ad campaigns for a strong finish to the best car sales year ever. Don’t forget to incorporate chat into your dealer marketing efforts. Contact your CarChat24 representative to find out how to get your sales specials...

What makes CarChat24 better than other managed chat providers?

What makes CarChat24 better than other managed chat providers?

We often get asked while talking to dealerships about putting live chat on their website, “what one thing makes CarChat24 better than the competition?”. Our response is that it isn’t just one major thing that puts us ahead of the pack in sold units through chat. It is...

CarChat24 Trust-e certification

AUTOMOTIVE NEWS: CarChat24 announces TRUSTe certification

PRESS RELEASE Palm Harbor, Fla. Oct. 30, 2015 – CarChat24 recently announced it earned TRUSTe certification status to ensure its compliance with data rules. “As a digital partner for auto dealers, CarChat24 is committed to the highest levels of data and information...

What makes CarChat24 managed chat better than the others?

What makes CarChat24 managed chat better than the others?

At CarChat24, our leadership understands the challenges of picking a vendor, because we all sat in management positions in the dealership, making decisions about dealer websites, chat providers, lead sources, and even light bulbs. We know that choosing a managed chat...

Chat on dealer websites or text? It’s like an MMA showdown

Chat on dealer websites or text? It’s like an MMA showdown

More and more there is discussion about whether live chat or live texting is best on dealer websites, as there is a heated battle for space web page real estate. We’re in dozens of live chat discussions with car dealers every day, and a number of times each week we’re...