Chat and text are mainstream technologies that can give dealership website lead counts a significant boost, but only when the conversations are handled properly. When that happens, everybody wins
Chat Best Practices
Should you have inventory in your chat window?
Collectively the leadership team at CarChat24 has more than a century of collective time spent managing car sales in dealerships, so our expertise extends far beyond live chat. One of the trends we have noticed is for various website add-ons to list the inventory, or...
Use chat and text to connect all your marketing channels
Live chat and text from CarChat24 can help sell more cars beyond car dealer websites. Dealers can include chat and text links in all marketing channels.
Holiday season is most important for managed chat and text to boost web sales 50 percent
The next 35 days typically have the highest website traffic of the year and are critical to have managed chat. Car dealers are working hard to finish the year strong and the OEMs have massive ad buys to pull buyers into the dealership. This boost to website visitor...
Are you missing a ton of text and chat leads?
Chat tech is for more than just dealership websites – If your store is paying for live chat or text on your dealer website could be missing a ton of its potential. You see, JUST throwing the icons on your website and following up with the leads isn’t enough. The...
Jeff Sterns on CBT to discuss dealership self-managed chat
CarChat24 Vice President of Sales, Jeff Sterns, discussed car dealer self-managed chat when he was a guest on CBT News last week. Sterns told the Car Biz Today anchors about the challenges dealers face when they rely on their staff to be available with...