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Three Different Live Chat Experiences for Auto Dealers

January 25, 2016 - 10:33 pm
Chat Software, Live Chat, Live Chat Features, Why CarChat24?

When auto dealers are asked about their experiences with live chat, they typically have three different responses, if they have worked with it before...

VIDEO: Jeff Sterns & Brian Pasch discuss SignalR

January 2, 2016 - 2:21 am
Automotive Business News, Chat Best Practices, Live Chat Features, News

Check out this short video clip of Jeff Sterns and Brian Pasch, as they talk about CarChat24’s SignalR upgrade to increase website chat reliability during an Auto Marketing Now segment on CBT News.  

10 reasons to add CarChat24 to your 2016 New Year Resolution list

December 27, 2015 - 12:04 am
Chat Best Practices, Chat Software, Live Chat, Live Chat Features, Why CarChat24?

Whether or not you’ve finished your resolution list for the new year, managed chat from CarChat24 definitely needs to be on it. With more than half the dealers in the country using chat on their websites and auto shoppers

Beware these 5 celeb diet fads; our managed chat performance is no fad

December 10, 2015 - 1:19 am
Chat Best Practices, Chat Software, Dealership Live Chat, Live Chat Features, News

Don’t be fooled by slick gimmicks that don't sell more cars, or these diets that have been fully debunked. Like balanced nutrition, our managed chat is a proven formula for success!

Got Google Analytics? Tie it to your CarChat24 account

November 25, 2015 - 11:53 pm
Chat Best Practices, Chat Software, Dealership Live Chat, Live Chat, Live Chat Features

One of the coolest free business tools since the advent of the internet, Google Analytics gives dealers and managers an amazing amount of information at their fingertips. To help managed chat and chat software clients include chat traffic data

Planning for the end-of-year ad frenzy? Don’t forget live chat

November 22, 2015 - 9:28 pm
Chat Best Practices, Live Chat Features

Manufacturers are poised to launch massive ad campaigns for a strong finish to the best car sales year ever. Don’t forget to incorporate chat into your dealer marketing efforts. Contact your CarChat24 representative to find out how to get

CarChat24 announces live chat performance upgrade to SignalR technology

November 10, 2015 - 12:43 am
Automotive Business News, Automotive News, Chat Software, Live Chat Features, News

Not only does CarChat24 have the highest conversion rate of sold units compared to unique visits and the fastest website page-load speeds in the industry, but we now have the most advanced chat software and server platform of any managed

VIDEO: Jeff Sterns talks about the importance of live chat over website text

November 8, 2015 - 8:50 pm
Automotive Social Media, Case Studies, Chat Best Practices, Live Chat Features

In this video about managed chat and text on car dealer websites, CartChat24 VP of Sales, Jeff Sterns, goes into detail about some of the differences, especially the impact of website bounce, because to initiate a text / SMS

CarChat24 Trust-e certification

AUTOMOTIVE NEWS: CarChat24 announces TRUSTe certification

October 30, 2015 - 12:57 am
Automotive Business News, Automotive News, Chat Best Practices, Chat Software, Dealership Live Chat, Live Chat, Live Chat Features, News, Why CarChat24?

PRESS RELEASE Palm Harbor, Fla. Oct. 30, 2015 – CarChat24 recently announced it earned TRUSTe certification status to ensure its compliance with data rules. “As a digital partner for auto dealers, CarChat24 is committed to the highest levels of data

What makes CarChat24 managed chat better than the others?

October 24, 2015 - 1:14 am
Chat Best Practices, Chat Software, Dealership Live Chat, Live Chat Features

At CarChat24, our leadership understands the challenges of picking a vendor, because we all sat in management positions in the dealership, making decisions about dealer websites, chat providers, lead sources, and even light bulbs. We know that choosing a

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