There is no longer a question of whether your car dealership needs live chat on its website. There are only decisions to make regarding the amount of quality website leads you would like…
CarChat24 Blog
Proactive Chat is Best for Consumers
There are many people who do not like the “annoying chat box” that appears on dealer websites. Salespeople, managers, and many at the dealership who visit the website tend to not like them. There’s another group of people who do like them: your...
Live Chat is one way to bump sales during ‘Holiday Hangover’
As a dealer or manager, you make sure your people greet everyone on the lot and do everything possible to get them to purchase your vehicle. Why not do the same thing on your website?
Chat Mimics Texting on Dealer Websites
Many dealers are starting to use text messaging as part of their communication attempts with customers. It works wonders when it comes to communicating with leads, but few are seeing the benefits of text when it comes to generating fresh leads. This is where chat...
Dispelling Automotive Chat Myths and Offering Best Practices
There are several myths that surround the automotive chat industry. Dispelling these myths isn’t just good for business. It’s important that dealers have internal discussions about how to properly utilize chat to maximize ROI. Let’s take a look at...
Why 24-hour chat? Because data never sleeps!
With more than 100,000 tweets nearly 700 million Facebook updates posted every minute, there is no doubt that internet shoppers are active around the clock and they are comfortable using their keyboards for communication. These are the same people shopping for cars on...