The whole point of a dealership website is to generate quality sales leads and help the store sell more cars, trucks and SUVs. CarChat24’s quality managed chat support can boost dealers’ website leads (and sales) from forms by as much as fifty percent or more. In this video, Peter Stratton, Internet Director for Jaguar of Ft. Myers, Land Rover of Ft. Myers, and Audi of Ft. Myers, explains how impressed he is with the Return on Investment and sales closing ratios of the leads generated by CarChat24.
“One of the best investments I ever made”
– Peter Stratton, Ft. Myers Imports
The relentless scientific testing by the CarChat24 team ensures every nuance of the live chat process is focused on generating the most possible leads from each website visit without cannibalizing form leads. Everything from the customer-facing icons and popup invite, to the next-generation SignalR chat technology, to the operator console chat software custom-developed for the auto industry, has been designed to generate quality lead information. The impressive performance of our managed chat isn’t limited to sales leads; dealers can boost their fixed operations performance, as well, with parts inquiries and service appointments.
For luxury brands like Mercedes-Benz, Land Rover, Jaguar, and BMW, as well as Lexus, Infiniti, Acura, Cadillac, and Lincoln, it is critical that their live chat provider have an intense focus on the customer satisfaction of each chat customer, as CSI is a critical measure for these OEMs.
If you are looking for more website leads from your store, call or chat with us today to schedule a quick web demo.