CarChat24 Blog

DEALERS: Hot car safety graphic for you

DEALERS: Hot car safety graphic for you

Here is a great graphic from the TODAY SHOW that shows the dramatic temperature rise in cars left in the sun. Many people don’t realize temps can soar as high as 170 degrees or more.

Scientific Chat Testing

Proven Scripts versus On-The-Fly Chat

There is a misconception in the car business when it comes to the best ways to handle chat. On one hand, you have the scientifically proven and constantly tested scripts that drive customer chats down a path to becoming a lead. On the other hand, you have the...

Why 24 Hour Live Chat Is Essential

Why 24-Hour Chat is Absolutely Necessary

Depending on who you ask, there are those in the automotive industry who would say that a persistent chat presence is not important. Others would say that it’s imperative. The position of a vendor is often determined by whether or not they offer 24/7 chat. The...

Your dealership website live chat business plan

Your dealership website live chat business plan

More and more dealers are realizing that an effective live chat strategy is a key puzzle piece for increasing leads and sales from their dealership website – whether they opt for an in-house staff or hosted chat vendor. The scary truth is that many dealers who jump on...