CarChat24 Blog

How to measure live chat operators

How to measure live chat operators

Albert Einstein earned status as one of the smartest minds in history by focusing obsessively on his science, much like our team focuses ENTIRELY on how to generate quality leads with live chat. In a conversation I recently had with an eCommerce Manager at a premium...

Data science

Why Science Beats Gut Feeling on Dealer Website Chat

One of the things that separates successful dealers from those who fail is having a strong natural sense of intuition, a “gut feeling” about what will work. When it comes to chat, good ol’ fashioned scientific testing yields the best results.

Lead Generation

A Great Automotive Chat Solution Will Increase Leads

There are plenty of chat providers in the automotive industry that point to the number of leads they generate, but it’s important to ask a question about them: “Is this chat solution generating more leads or are they simply replacing what we would have...

Live Chat – How Did We Get here?

Live Chat – How Did We Get here?

Forty-five years ago this month, the very first internet node, or primitive website, was hooked up at UCLA. Three years later in 1972, the first computer-to-computer chat conversation took place. It was nearly 100 years before that when Alexander Graham Bell had his...

DEALERS: Hot car safety graphic for you

DEALERS: Hot car safety graphic for you

Here is a great graphic from the TODAY SHOW that shows the dramatic temperature rise in cars left in the sun. Many people don’t realize temps can soar as high as 170 degrees or more.