CarChat24 Blog

Live chat is not a condiment

Live chat not just a condiment

Years ago adding chat to a dealership website was like adding ketchup to fries – a nice add-on, but you could live without it. Nowadays, live chat is as important on the digital marketing menu as the fries themselves. Without it your website strategy is missing an...

Mobile Chat

Mobile Chat is Even More Important than Mobile Lead Forms

Just about every dealership in North America has seen a decrease in lead form submissions while seeing an increase in sales over the last year. There are many theories behind this trend: people don’t trust forms, they’re calling instead, they’re more...