CarChat24 Blog

How many chat icons are best? ‘Its Complicated’

How many chat icons are best? ‘Its Complicated’

Some live chat companies make their best guess or come up with a complicated algorithm to get customers to click the chat icon. At CarChat24, EVERY SINGLE ASPECT has been split tested again and again.

Late Night Car Shopper

Chat for Car Dealers Should be On 24/7

This isn’t a new topic of discussion by any means but it’s a question that keeps popping up, so we’ll answer it a little differently this time. Chat should be available 24 hours a day, 7 days a week. Period. Many dealerships have been convinced that...

mobile txt live chat

How important is mobile for live chat?

Even with the best-designed mobile chat interface that is continuously updated, we continue to adapt to the changing mobile phone marketplace.