CarChat24 Blog

24-hour Chat – YES, You Need It

24-hour Chat – YES, You Need It

Are there really people shopping for cars after hours? Do people really have chat conversations when they know the dealership isn’t open?

How many chat icons are best? ‘Its Complicated’

How many chat icons are best? ‘Its Complicated’

Some live chat companies make their best guess or come up with a complicated algorithm to get customers to click the chat icon. At CarChat24, EVERY SINGLE ASPECT has been split tested again and again.

Late Night Car Shopper

Chat for Car Dealers Should be On 24/7

This isn’t a new topic of discussion by any means but it’s a question that keeps popping up, so we’ll answer it a little differently this time. Chat should be available 24 hours a day, 7 days a week. Period. Many dealerships have been convinced that...