Decision makers at dealerships got where they are today because they made good decisions. Chat can be a different story, because it doesn’t fit within the standard paradigm.


Decision makers at dealerships got where they are today because they made good decisions. Chat can be a different story, because it doesn’t fit within the standard paradigm.

As much as we’d like to say every car dealership in North America should have chat on their website, we realize that it’s not the right fit for everyone…

One thing is certain: there are still plenty of dealers out there missing out on the low-hanging fruit when it comes to website enhancements.

Some live chat companies make their best guess or come up with a complicated algorithm to get customers to click the chat icon. At CarChat24, EVERY SINGLE ASPECT has been split tested again and again.

This isn’t a new topic of discussion by any means but it’s a question that keeps popping up, so we’ll answer it a little differently this time. Chat should be available 24 hours a day, 7 days a week. Period. Many dealerships have been convinced that...

Even with the best-designed mobile chat interface that is continuously updated, we continue to adapt to the changing mobile phone marketplace.