CarChat24 Blog

Jeff Sterns on Auto Marketing Now segment of CBT News with Brian Pasch discusses dealership website chat and text technology.

Brian Pasch hosts Jeff Sterns on Auto Marketing Now

Jeff Sterns recently sat down for a taping with Brian Pasch in CBT News’s Atlanta studio to discuss chat and technology, and its impact on the industry. They also discussed new CarChat24 innovations, like chat to call and chat to video hot transfers to the dealership,...

Chat operators shouldn't run all over the dealership looking for answers

Quit selling cars through chat!

Chat and text are mainstream technologies that can give dealership website lead counts a significant boost, but only when the conversations are handled properly. When that happens, everybody wins

Live chat inventory is a distraction from a sale

Should you have inventory in your chat window?

Collectively the leadership team at CarChat24 has more than a century of collective time spent managing car sales in dealerships, so our expertise extends far beyond live chat. One of the trends we have noticed is for various website add-ons to list the inventory, or...