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Car Talk, Super Deals and Industry Updates

CarChat24 DrivingSales Chat Award

ANOTHER CHAT TROPHY! CarChat24 Presented with 2014 DrivingSales Dealer Satisfaction Award

Posted on January 27, 2015

CarChat24 receives its fourth “Top Rated” Award for Dealer Satisfaction in the Chat Products Category CarChat24 – 24/7 Fully Staffed Chat & Advanced Dealer Chat Software is the recipient of a “Top Rated” Chat Product award in the sixth annual DrivingSales Dealer Satisfaction Awards, presented at a special event in conjunction with the 2015 National […]

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CarChat24 receives 2015 Automotive Website Award

NEWS: CarChat24 wins 2015 Automotive Website Award

Posted on January 25, 2015

The CarChat24 team is proud to announce we have received an Automotive Website Award for Marketing Innovation. The prestigious award was presented in San Francisco on January 22, 2015, as the 2015 National Automotive Dealers Association conference kicked off, and coincides with our fourth DrivingSales award for excellence in chat. The AWA awards are presented […]

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Chat support requirements

‘Do. Or do not. There is no TRY’ with live chat

Posted on January 12, 2015

One of the most memorable scenes in the original Star Wars Trilogy is when Jedi Master Yoda tells Luke Skywalker “Do. Or do not. There is no try,” in The Empire Strikes Back. His lesson was that if you are going to do something, commit to it all the way.  We say the thing applies […]

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Proactive Chat is Best for Consumers

Posted on January 11, 2015

There are many people who do not like the “annoying chat box” that appears on dealer websites. Salespeople, managers, and many at the dealership who visit the website tend to not like them. There’s another group of people who do like them: your website visitors. Most dealer websites are loaded with buttons, menus, links, and […]

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Check out CarChat24 on Pinterest

Posted on January 05, 2015

Let’s get social! You can ‘friend’ or ‘follow’ us on all major social media sites, including our Pinterest page!

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Live Chat is one way to bump sales during ‘Holiday Hangover’

Posted on December 28, 2014

As a dealer or manager, you make sure your people greet everyone on the lot and do everything possible to get them to purchase your vehicle. Why not do the same thing on your website?

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Texting and Chat

Chat Mimics Texting on Dealer Websites

Posted on December 28, 2014

Many dealers are starting to use text messaging as part of their communication attempts with customers. It works wonders when it comes to communicating with leads, but few are seeing the benefits of text when it comes to generating fresh leads. This is where chat comes into play. Chat and texting are very similar. They’re […]

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Chat Best Practices

Dispelling Automotive Chat Myths and Offering Best Practices

Posted on December 25, 2014

There are several myths that surround the automotive chat industry. Dispelling these myths isn’t just good for business. It’s important that dealers have internal discussions about how to properly utilize chat to maximize ROI. Let’s take a look at some of the myths, then let’s go beyond dispelling them and continue through to discussing best […]

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Closer Look

Car Dealer New Year’s Resolution: Take a Closer Look at Website Chat

Posted on December 22, 2014

Leads are often the lifeblood of a car dealership. Some have the advantage of great location or miles of selection, while most dealers rely on their ability to generate leads in order to create opportunities to sell more cars. How your website generates leads is one of the biggest keys for success. Website chat is […]

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Why 24-hour chat? Because data never sleeps!

Posted on December 07, 2014

With more than 100,000 tweets nearly 700 million Facebook updates posted every minute, there is no doubt that internet shoppers are active around the clock and they are comfortable using their keyboards for communication. These are the same people shopping for cars on your dealership website. In some cases buyers who prefer to communicate with […]

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