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April 28, 2015 - 1:55 pm
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With mobile device traffic on dealership websites approaching and even passing 50 percent in some markets, the client-side live chat interface is our highest priority. Even with the best-designed mobile chat interface that is continuously updated with the latest

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March 22, 2015 - 6:47 pm
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Years ago adding chat to a dealership website was like adding ketchup to fries – a nice add-on, but you could live without it. Nowadays, live chat is as important on the digital marketing menu as the fries themselves.

Infographic-live-chat-605x1024
February 2, 2015 - 1:59 pm
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There is much more to adding live chat to a dealership website than just grabbing a dime-store variety add-on and hoping to increase leads and sell more cars. Just like an iceberg, the customer-facing portion is a tiny fraction

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