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Car Talk, Super Deals and Industry Updates

Jeff Sterns Jared Hamilton

The Message from Around the Automotive Industry: “This chat is a gamechanger”

Posted on February 18, 2015

It’s easy for any company to point to their products and say, “it’s a gamechanger.” We’re no different, but we do have one thing on our side that most do not have: the data to back it up. When dealers utilize the proper pro-active approach to chat, their total lead volume increases. When dealers have […]

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Mobile Chat

Mobile Chat is Even More Important than Mobile Lead Forms

Posted on February 05, 2015

Just about every dealership in North America has seen a decrease in lead form submissions while seeing an increase in sales over the last year. There are many theories behind this trend: people don’t trust forms, they’re calling instead, they’re more likely to just come in… All of the reasons have some merit, but the […]

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infographic-snip

Infographic: Live chat more than meets customer eye

Posted on February 02, 2015

There is much more to adding live chat to a dealership website than just grabbing a dime-store variety add-on and hoping to increase leads and sell more cars. Just like an iceberg, the customer-facing portion is a tiny fraction of what it takes to set up a live chat that boosts sales AND gives the […]

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CarChat24 DrivingSales Chat Award

ANOTHER CHAT TROPHY! CarChat24 Presented with 2014 DrivingSales Dealer Satisfaction Award

Posted on January 27, 2015

CarChat24 is the recipient of a “Top Rated” Chat Product award in the sixth annual DrivingSales Dealer Satisfaction Awards, presented at a special event in conjunction with the 2015 National Automobile Dealers Association (NADA) Convention & Expo.

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CarChat24 receives 2015 Automotive Website Award

NEWS: CarChat24 wins 2015 Automotive Website Award

Posted on January 25, 2015

The CarChat24 team is proud to announce we have received an Automotive Website Award for Marketing Innovation. The prestigious award was presented in San Francisco on January 22, 2015, as the 2015 National Automotive Dealers Association conference kicked off, and coincides with our fourth DrivingSales award for excellence in chat. The AWA awards are presented […]

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Chat support requirements

‘Do. Or do not. There is no TRY’ with live chat

Posted on January 12, 2015

One of the most memorable scenes in the original Star Wars Trilogy is when Jedi Master Yoda tells Luke Skywalker “Do. Or do not. There is no try,” in The Empire Strikes Back. His lesson was that if you are going to do something, commit to it all the way.  We say the thing applies […]

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Proactive

Proactive Chat is Best for Consumers

Posted on January 11, 2015

There are many people who do not like the “annoying chat box” that appears on dealer websites. Salespeople, managers, and many at the dealership who visit the website tend to not like them. There’s another group of people who do like them: your website visitors. Most dealer websites are loaded with buttons, menus, links, and […]

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Check out CarChat24 on Pinterest

Posted on January 05, 2015

Let’s get social! You can ‘friend’ or ‘follow’ us on all major social media sites, including our Pinterest page!

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Live Chat is one way to bump sales during ‘Holiday Hangover’

Posted on December 28, 2014

As a dealer or manager, you make sure your people greet everyone on the lot and do everything possible to get them to purchase your vehicle. Why not do the same thing on your website?

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Texting and Chat

Chat Mimics Texting on Dealer Websites

Posted on December 28, 2014

Many dealers are starting to use text messaging as part of their communication attempts with customers. It works wonders when it comes to communicating with leads, but few are seeing the benefits of text when it comes to generating fresh leads. This is where chat comes into play. Chat and texting are very similar. They’re […]

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