There has been a debate that has raged since car dealer website chat first starting becoming a necessity. Should dealers handle their own chat or should they use a chat service? There are compelling reasons for both options. Before
A fast food hamburger patty and a prime New York Strip are both beef, but that doesn’t mean that they’re the same thing. This principle holds true for dealership chat providers. They all have the same base ingredient but
Decision makers at dealerships got where they are today because they made good decisions. Chat can be a different story, because it doesn't fit within the standard paradigm.
Lately, we’ve seen an influx of products and services that are designed to enhance dealer websites. Different widgets and plugins are popping up left and right. Quite a few of them are interesting. Others seem to be fluff. One
Some live chat companies make their best guess or come up with a complicated algorithm to get customers to click the chat icon. At CarChat24, EVERY SINGLE ASPECT has been split tested again and again.
With mobile device traffic on dealership websites approaching and even passing 50 percent in some markets, the client-side live chat interface is our highest priority. Even with the best-designed mobile chat interface that is continuously updated with the latest
If you’re like most dealers across North America, you’ve seen a decrease in the number of leads that your website is generating. The perplexing thing is that sales are, in general, increasing. Does this mean that lead generation is
Website – check! CRM – check! Search marketing – check! Chat – maybe, maybe not. There are certain things that car dealers want for their marketing and there are other things that are requirements. Chat is quickly making the