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Car Talk, Super Deals and Industry Updates

CarChat24 - kids in hot cars

DEALERS: Hot car safety graphic for you

Posted on August 01, 2014

The national news is full of stories about baby deaths or near-deaths in hot cars. Here is a great graphic from the TODAY SHOW that shows the dramatic temperature rise in cars left in the sun. Many people don’t realize [...]

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Scientific Chat Testing

Proven Scripts versus On-The-Fly Chat

Posted on May 05, 2014

There is a misconception in the car business when it comes to the best ways to handle chat. On one hand, you have the scientifically proven and constantly tested scripts that drive customer chats down a path to becoming a [...]

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Internet Sales Manager

Managed versus Self-Serve Car Dealer Chat

Posted on May 05, 2014

Our self-managed chat solution is excellent. Those who use it can attest to the benefits of having high-quality chat software at your fingertips. With that said, it’s important to understand why we strongly recommend taking advantage of our managed chat [...]

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24-Hour Chat

Why 24-Hour Chat is Absolutely Necessary

Posted on May 05, 2014

Depending on who you ask, there are those in the automotive industry who would say that a persistent chat presence is not important. Others would say that it’s imperative. The position of a vendor is often determined by whether or [...]

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Check us out on Google+

Posted on November 04, 2013

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CarChat24 dealer website live chat tip

Dealer Live Chat Tip: Establish chat operators, NOT SALESPEOPLE

Posted on October 15, 2013

Numerous factors affect the success or failure of an in-house dealership website live chat program, and having proper fundamentals and training in place can make a huge difference. What is your live chat success (or lack of) story?

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CarChat24 - Dealership Live Chat success diagram

Your dealership website live chat business plan

Posted on September 22, 2013

More and more dealers are realizing that an effective live chat strategy is a key puzzle piece for increasing leads and sales from their dealership website – whether they opt for an in-house staff or hosted chat vendor. The scary [...]

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CarChat24 live chat cities

Dealers across North America rely on CarChat24 for live chat services

Posted on September 16, 2013

Check out this map of all the auto dealership locations that depend on CarChat24 live chat to generate more sales leads and increase auto sales.

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Please help this great mom and special needs son who need a handicap van.

Posted on September 11, 2013

They are related to a CarChat24 team member. Thanks! http://www.gofundme.com/48kgp4 #automotive #carsales #autonews #autosales #carbiz

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CarChat24 dealer live chat backup option is like a flu shot for your auto dealership to generate more leads

Live chat backup option is like a FLU SHOT for your dealership

Posted on September 09, 2013

As the leaves fall and the number of dealership staff members missing work for flu symptoms (or their child’s) rises, one way to ensure live chat requests get a quick response is to add a BACKUP option to your dealer [...]

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