As important as it is to give website chatters the answers that they seek, even more can be accomplished when you utilize chat to answer the questions they haven’t asked yet.
CarChat24 Blog
Live chat on auto dealer websites skyrockets; sold units still primary measure
If it seems like more automotive dealers are adding live chat to their websites, it’s because they are. Chat deployment jumped by more than 75 percent…
Why Dealer Chat is Getting Hotter
There have been many shifts in the ways that people communicate. The digital age has made given us options and the last few years have seen people across North America selecting their preferred method of communication. It starts with the phone, of course. Today,...
Why We Never Stop Testing
The automotive digital marketing world is not a static one. Things change. It’s the only constant in ours and other industries. Never stop testing…
Can You Guess Which Image Generates Significantly More Conversions?
Many dealers and vendors rely too much on guesswork and not enough on scientific testing of website conversions. You shouldn’t have to guess. You should know.
Is your live chat generating sales leads or harvesting names?
If someone handed your dealership a list of names and numbers from the phone book and called them chat leads, would you expect to sell cars from it? That is essentially what happens when a dealership website visitor is hustled into giving up their contact information...