CarChat24 is the recipient of a “Top Rated” Chat Product award in the sixth annual DrivingSales Dealer Satisfaction Awards, presented at a special event in conjunction with the 2015 National Automobile Dealers Association (NADA) Convention & Expo.
Chat Best Practices
‘Do. Or do not. There is no TRY’ with live chat
There is no longer a question of whether your car dealership needs live chat on its website. There are only decisions to make regarding the amount of quality website leads you would like…
Proactive Chat is Best for Consumers
There are many people who do not like the “annoying chat box” that appears on dealer websites. Salespeople, managers, and many at the dealership who visit the website tend to not like them. There’s another group of people who do like them: your...
Live Chat is one way to bump sales during ‘Holiday Hangover’
As a dealer or manager, you make sure your people greet everyone on the lot and do everything possible to get them to purchase your vehicle. Why not do the same thing on your website?
Dispelling Automotive Chat Myths and Offering Best Practices
There are several myths that surround the automotive chat industry. Dispelling these myths isn’t just good for business. It’s important that dealers have internal discussions about how to properly utilize chat to maximize ROI. Let’s take a look at...
Why 24-hour chat? Because data never sleeps!
With more than 100,000 tweets nearly 700 million Facebook updates posted every minute, there is no doubt that internet shoppers are active around the clock and they are comfortable using their keyboards for communication. These are the same people shopping for cars on...