“If it comes too easily, it might not be worth it.”
Earning automotive leads: When you use chat to help car shoppers, it is an opportunity to gain their trust enough to make them want to do business with you.
Chat Best Practices
A Great Automotive Chat Solution Will Increase Leads
There are plenty of chat providers in the automotive industry that point to the number of leads they generate, but it’s important to ask a question about them: “Is this chat solution generating more leads or are they simply replacing what we would have...
DEALERS: Hot car safety graphic for you
Here is a great graphic from the TODAY SHOW that shows the dramatic temperature rise in cars left in the sun. Many people don’t realize temps can soar as high as 170 degrees or more.
Proven Scripts versus On-The-Fly Chat
There is a misconception in the car business when it comes to the best ways to handle chat. On one hand, you have the scientifically proven and constantly tested scripts that drive customer chats down a path to becoming a lead. On the other hand, you have the...
Managed versus Self-Serve Car Dealer Chat
Those who use our self-managed chat solution can attest to the benefits of having high-quality chat software. Here’s why we recommend managed chat…
Why 24-Hour Chat is Absolutely Necessary
Depending on who you ask, there are those in the automotive industry who would say that a persistent chat presence is not important. Others would say that it’s imperative. The position of a vendor is often determined by whether or not they offer 24/7 chat. The...