Live auto dealer chat is not just another call-to-action… at least it shouldn’t be.
At CarChat24, we utilize state-of-the-art chat technology designed specifically to assist your customers in the first step towards buying a vehicle. CarChat24 is more than just software and a button. Our team puts our service and software into a constant state of improvement. Just as your online, phone, and sales processes should be getting better all the time, our chat technology and the people behind it learn how to better implement and deliver the best chat service available to car dealers.
Why 24/7 Is So Important
Some people do their vehicle research during business hours. Many do not. Unless you have a 24-hour phone operator standing by to answer questions, you need to have live support available to your customers whenever they visit. The difference between you selling a vehicle and your competitor selling a vehicle often comes down to who has the right answers at the right time. People who engage in chat are ready for information now. Studies show visitors are frustrated when they click to chat and no one is there to respond. It doesn’t look good.