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Live Chat Software Is A Necessity For All Car Dealers

February 18, 2012 - 6:29 pm

If you have a dealership and a website, then no questions asked, you need Live Chat Software on your website.

Having Live Chat Software enables you to interact and create a relationship right off the bat with your online visitors. Not greeting them gives them the chance to leave your site more quickly than they landed there. Even worse, say someone visits your site and wants one of your cars and has a question. Unfortunately, your dealership is closed for the evening. Who is going to answer your visitors’ questions?

If you don’t have Free Auto Dealer Chat Software, you can be sure that your inquisitive visitor will head right on over to your competitors website that does have Live Chat and they’ll get that sale. All it would have taken was a simple “Hello, I’m here to help” to keep that visitor on your website long enough to browse around. Furthermore, your chat representative would be able to answer questions without losing the visitor.

How great would it be to walk into your dealership tomorrow morning and have 10-15 new leads on your desk? Not only are they new car sales leads, but they’re people who are interested in cars. The initial pitch has been done for you! The rapport has been established, the visitor knows they will be contacted during business hours. They went to bed with a good impression, and are ready for your call the next morning to further discuss their new car purchase.

This scenario is not a fantasy; it is how many Live chat software interactions take place. Increasing your ROI and selling more cars is 100% possible. Free Auto Dealer Chat Software makes this happen. There are no tricks, no hoops to jump through. Live chat providers don’t have anything to prove. The statistics say it all!

The more the internet evolves (it’s now borderline Web 3.0 World!) the more everyone is using the internet for researching their purchases. From teenagers to retirees, nearly everyone has at least used a computer once. Many households have at least one, if not two computers.

Why wouldn’t you want to have a tool that enables you to capture the leads that are landing on your dealer website? Chances are, you have some sort of analytics software to measure how many visitors you get on your website each month. How else can you measure your marketing efforts? These unique visitors that land on your site are all opportunities. Opportunities that you are missing out on if you do not have Live chat software on your website.

At the end of the day, as a business owner, business development manager, or general manager, you need to ask yourself if you exhausted all opportunities to generate leads. If you do not have any sort of dealer chat on your website, then the answer to this self-checking question is going to be no. Keep in mind that leads generated from your website will be better quality than third party leads. Not only that, but with Free Auto Dealer Chat Software, the investment is small compared to the return.

It’s not a choice whether or not to have Live Chat Software anymore. It’s a necessity in order to survive the ever evolving internet.

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