At CarChat24, our leadership understands the challenges of picking a vendor, because we all sat in management positions in the dealership, making decisions about dealer websites, chat providers, lead sources, and even light bulbs. We know that choosing a
Not only does live chat boost leads and sales on dealership websites, but in our experience, putting managed chat on credit websites often results in double the leads of a regular dealership website. Our well-designed live chat often generates
There are always going to be questions that dealers want answered about website chat whether they realize it or not. Many dealers still view chat as something they either have or not. Savvy, aggressive dealers realize that there are
Some live chat companies make their best guess or come up with a complicated algorithm to get customers to click the chat icon. At CarChat24, EVERY SINGLE ASPECT has been split tested again and again.
This isn’t a new topic of discussion by any means but it’s a question that keeps popping up, so we’ll answer it a little differently this time. Chat should be available 24 hours a day, 7 days a week.
If you're like most dealers, you've seen a decrease in the number of leads that your website is generating. The perplexing thing is that sales are, in general, increasing. Does this mean that lead generation is dying?
There are certain things that car dealers want for their marketing and there are other things that are requirements. Chat is quickly making the shift from being a luxury item on the grocery list of services to the realm
Just about every dealership in North America has seen a decrease in lead form submissions while seeing an increase in sales over the last year. There are many theories behind this trend: people don’t trust forms, they’re calling instead,