{"id":4531,"date":"2023-06-28T15:45:00","date_gmt":"2023-06-28T19:45:00","guid":{"rendered":"https:\/\/www.carchat24.com\/?p=4531"},"modified":"2023-06-29T10:09:46","modified_gmt":"2023-06-29T14:09:46","slug":"six-reasons","status":"publish","type":"post","link":"https:\/\/www.carchat24.com\/blog\/live-chat\/six-reasons\/","title":{"rendered":"Top Reasons Why Live Chat Is Beneficial for Your Car Dealership"},"content":{"rendered":"

\"Live<\/p>\n

Still no live chat on your car dealership website?\u00a0 Here are some key points to consider about CarChat24\u2026<\/h2>\n

1. Real-Time Convenience to Customers.<\/h3>\n

Your website visitors have three options. First, they can call and hope to be connected to correct person who can answer their question. If you dive into the actual statistics of inbound calls that go unanswered or ring to a voicemail at your dealership your eyes will certainly be raised. Consistently we see upwards of 25% of all inbound calls go unanswered.\u00a0 Secondly, they can send an email and hope to receive a response. Finally, they can Chat and get instant answers 24\/7.<\/a><\/p>\n

2. Cost Efficient.<\/h3>\n

No need to hire more BDC agents,<\/a> let our fully trained operators handle it. We train, coach, grade, and bonus on performance.<\/p>\n

3. Stand out Amongst Competitors.<\/h3>\n

Greet 100% of your website visitors and soar past the competition in guest experience and website conversions.<\/p>\n

4. Develop Deeper Customer Relationships.<\/h3>\n

We build rapport instantly 24\/7 with your online guests and drive them further down the funnel for Sales, Service, Parts, Collision, and Accessory Departments.<\/p>\n

5. Smarter Lead Transcripts Offer Data to Improve Customer Service.<\/h3>\n