{"id":2409,"date":"2014-09-28T19:12:26","date_gmt":"2014-09-28T23:12:26","guid":{"rendered":"https:\/\/www.carchat24.com\/?p=2409"},"modified":"2015-10-14T08:46:44","modified_gmt":"2015-10-14T12:46:44","slug":"live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure","status":"publish","type":"post","link":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure\/","title":{"rendered":"Live chat on auto dealer websites skyrockets; sold units still primary measure"},"content":{"rendered":"<div id=\"attachment_2410\" style=\"width: 491px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2410\" class=\"wp-image-2410 size-full\" src=\"https:\/\/carchat24.com\/blog\/wp-content\/uploads\/2014\/09\/auto-dealer-chat-growth.jpg\" alt=\"Dealer website use jumps 2012-2014\" width=\"481\" height=\"559\" \/><p id=\"caption-attachment-2410\" class=\"wp-caption-text\">Image:DealerChatMarketshare.com<\/p><\/div>\n<p><span style=\"color: #000000; font-family: Calibri; font-size: medium;\">If it seems like more and more dealers are adding live chat to their automotive websites, it\u2019s because they are. During the two year period from June 2012 to June 2014, chat deployment jumped by more than 75 percent. Two years ago, about 21 percent of about 30,000 dealer websites had chat code, compared to 37 percent of about 34,000 websites this year, according to dealermarketshare.com.<\/span><\/p>\n<p><span style=\"color: #000000; font-family: Calibri; font-size: medium;\">As dealers shop for chat, there are two philosophies to consider: <\/span><\/p>\n<ul>\n<li><span style=\"color: #000000; font-family: Calibri; font-size: medium;\">Are adding chat as another way to communicate with customers?<\/span><\/li>\n<li><span style=\"color: #000000; font-family: Calibri; font-size: medium;\">Are we adding live chat to sell more cars?<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000; font-family: Calibri; font-size: medium;\">We strongly recommend dealers examine the annual Return on Investment (ROI) when they choose a <a href=\"https:\/\/carchat24.com\/blog\/\">chat provider<\/a>, as the cost of missed deals can far exceed the investment in a dealer chat product that is proven to sell more cars. Call, email, or chat with us now to find out how our scientifically-proven system has the highest sold unit ratio.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If it seems like more automotive dealers are adding live chat to their websites, it\u2019s because they are. Chat deployment jumped by more than 75 percent\u2026<\/p>\n","protected":false},"author":3,"featured_media":2923,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22,25,27],"tags":[],"class_list":["post-2409","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dealership-live-chat","category-live-chat","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Live Chat Usage on Auto Dealer Websites Skyrockets<\/title>\n<meta name=\"description\" content=\"If it seems like more automotive dealers are adding live chat to their websites, it\u2019s because they are. 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Chat deployment jumped by more than 75 percent\u2026\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure\/\" \/>\n<meta property=\"og:site_name\" content=\"CarChat24 Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CarChat24\" \/>\n<meta property=\"article:published_time\" content=\"2014-09-28T23:12:26+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2015-10-14T12:46:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/09\/auto-dealer-chat-growth1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"481\" \/>\n\t<meta property=\"og:image:height\" content=\"559\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Nick\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CarChat24\" \/>\n<meta name=\"twitter:site\" content=\"@CarChat24\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure\\\/\"},\"author\":{\"name\":\"Nick\",\"@id\":\"\\\/#\\\/schema\\\/person\\\/b820d0981564534a7b1e1c3a6cdf7bd4\"},\"headline\":\"Live chat on auto dealer websites skyrockets; sold units still primary measure\",\"datePublished\":\"2014-09-28T23:12:26+00:00\",\"dateModified\":\"2015-10-14T12:46:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure\\\/\"},\"wordCount\":174,\"publisher\":{\"@id\":\"\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/09\\\/auto-dealer-chat-growth1.jpg\",\"articleSection\":[\"Dealership Live Chat\",\"Live Chat\",\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure\\\/\",\"url\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure\\\/\",\"name\":\"Live Chat Usage on Auto Dealer Websites Skyrockets\",\"isPartOf\":{\"@id\":\"\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-auto-dealer-websites-skyrockets-sold-units-still-primary-measure\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/09\\\/auto-dealer-chat-growth1.jpg\",\"datePublished\":\"2014-09-28T23:12:26+00:00\",\"dateModified\":\"2015-10-14T12:46:44+00:00\",\"description\":\"If it seems like more automotive dealers are adding live chat to their websites, it\u2019s because they are. 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