{"id":2206,"date":"2014-08-06T04:12:00","date_gmt":"2014-08-06T08:12:00","guid":{"rendered":"https:\/\/www.carchat24.com\/?p=2206"},"modified":"2022-05-01T14:26:28","modified_gmt":"2022-05-01T18:26:28","slug":"live-chat-get","status":"publish","type":"post","link":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/","title":{"rendered":"Live Chat &#8211; How Did We Get here?"},"content":{"rendered":"<div id=\"attachment_2208\" style=\"width: 287px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-2208\" class=\"wp-image-2208 \" src=\"https:\/\/carchat24.com\/blog\/wp-content\/uploads\/2014\/08\/CarChat24-classic-phone1-486x1024.jpg\" alt=\"brief history of live chat\" width=\"277\" height=\"584\" \/><p id=\"caption-attachment-2208\" class=\"wp-caption-text\">CarChat24 live chat helps dealership websites generate more leads so they can sell more cars<\/p><\/div>\n<p style=\"margin: 0in 0in 10pt;\"><span style=\"color: #000000; font-family: Calibri; font-size: medium;\">Forty-five years ago this month, the very first internet node, or primitive website, was hooked up at UCLA. Three years later in 1972, the first computer-to-computer chat conversation took place. It was nearly 100 years before that when Alexander Graham Bell had his first conversation over a telephone. Both landmark moments that would define communication in today\u2019s car business were the result of years of smaller technology innovations. And so it is with auto dealership websites and live chat. <\/span><\/p>\n<p style=\"margin: 0in 0in 10pt;\"><span style=\"color: #000000; font-family: Calibri; font-size: medium;\">Mainstream commerce on the internet began when Pizza Hut sold its first pizza online, in 1994. Soon thereafter, car dealers began hanging their virtual shingle on the web. Chat technology was developed nearly a quarter century ago, but the only method of communication on a dealer\u2019s website was a form until chat popped up on dealer websites less than ten years ago. <\/span><\/p>\n<p style=\"margin: 0in 0in 10pt;\"><span style=\"color: #000000; font-family: Calibri; font-size: medium;\">Even now there are dealers who have yet to recognize the penchant of modern shoppers for immediate gratification and the perception of hassle-free car shopping. An effective live chat strategy with a <a title=\"CarChat24 PRESENTED WITH DRIVINGSALES DEALER SATISFACTION AWARD\" href=\"https:\/\/carchat24.com\/blog\/automotive-business-news\/carchat24-presented-with-drivingsales-dealer-satisfaction-award\/\">top-rated chat company<\/a> like <a href=\"https:\/\/carchat24.com\/blog\/\">CarChat24<\/a> is a valuable tool to connect with buyers around the clock on their terms. Leads from a dealer\u2019s website generally have the highest closing ratio, so making the most of them should be a top priority. <\/span><\/p>\n<p style=\"margin: 0in 0in 10pt;\"><span style=\"color: #000000; font-family: Calibri; font-size: medium;\">In addition, since buyers tend to visit only one to two dealerships when making a purchase, doesn\u2019t it make sense to make EVERY effort to ensure YOUR dealership is the one they visit? Engaging every single website visitor with an invite to chat is a huge key to generating more website leads and car sales. If you want to sell more cars, a quality managed chat is a critical website add-on that should be at the top of your list, along with your telephone and electric lights. The right technology and vendor partners make all the difference <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Forty-five years ago this month, the very first internet node, or primitive website, was hooked up at UCLA. Three years later in 1972, the first computer-to-computer chat conversation took place. It was nearly 100 years before that when Alexander Graham Bell had his first conversation over a telephone. Both landmark moments that would define communication [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":2949,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[22,25],"tags":[48,77,94,102,147,180],"class_list":["post-2206","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dealership-live-chat","category-live-chat","tag-automotive","tag-chat-history","tag-dealer-chat","tag-dealership","tag-live-chat","tag-website-chat"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Live Chat - How Did We Get here?<\/title>\n<meta name=\"description\" content=\"Even now there are car dealers who have yet to recognize modern shoppers need for immediate gratification and the perception of hassle-free car shopping...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Live Chat - How Did We Get here?\" \/>\n<meta property=\"og:description\" content=\"Even now there are car dealers who have yet to recognize modern shoppers need for immediate gratification and the perception of hassle-free car shopping...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/\" \/>\n<meta property=\"og:site_name\" content=\"CarChat24 Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CarChat24\" \/>\n<meta property=\"article:published_time\" content=\"2014-08-06T08:12:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-01T18:26:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/08\/CarChat24-classic-phone1-486x10241.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"486\" \/>\n\t<meta property=\"og:image:height\" content=\"1024\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Nick\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CarChat24\" \/>\n<meta name=\"twitter:site\" content=\"@CarChat24\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nick\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/\"},\"author\":{\"name\":\"Nick\",\"@id\":\"\\\/#\\\/schema\\\/person\\\/b820d0981564534a7b1e1c3a6cdf7bd4\"},\"headline\":\"Live Chat &#8211; How Did We Get here?\",\"datePublished\":\"2014-08-06T08:12:00+00:00\",\"dateModified\":\"2022-05-01T18:26:28+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/\"},\"wordCount\":342,\"publisher\":{\"@id\":\"\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/08\\\/CarChat24-classic-phone1-486x10241.jpg\",\"keywords\":[\"automotive\",\"Chat history\",\"dealer chat\",\"dealership\",\"live chat\",\"Website Chat\"],\"articleSection\":[\"Dealership Live Chat\",\"Live Chat\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/\",\"url\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/\",\"name\":\"Live Chat - How Did We Get here?\",\"isPartOf\":{\"@id\":\"\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/08\\\/CarChat24-classic-phone1-486x10241.jpg\",\"datePublished\":\"2014-08-06T08:12:00+00:00\",\"dateModified\":\"2022-05-01T18:26:28+00:00\",\"description\":\"Even now there are car dealers who have yet to recognize modern shoppers need for immediate gratification and the perception of hassle-free car shopping...\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/08\\\/CarChat24-classic-phone1-486x10241.jpg\",\"contentUrl\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/08\\\/CarChat24-classic-phone1-486x10241.jpg\",\"width\":486,\"height\":1024},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/live-chat-get\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"CarChat24\",\"item\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Dealership Live Chat\",\"item\":\"https:\\\/\\\/www.carchat24.com\\\/blog\\\/dealership-live-chat\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Live Chat &#8211; How Did We Get here?\"}]},{\"@type\":\"WebSite\",\"@id\":\"\\\/#website\",\"url\":\"\\\/\",\"name\":\"CarChat24 Blog\",\"description\":\"Auto Dealer Live Chat\",\"publisher\":{\"@id\":\"\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"\\\/#organization\",\"name\":\"CarChat24\",\"url\":\"\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/04\\\/NEW-CARCHAT24-LOGO.png\",\"contentUrl\":\"https:\\\/\\\/carchat24.com\\\/blog\\\/wp-content\\\/uploads\\\/2015\\\/04\\\/NEW-CARCHAT24-LOGO.png\",\"width\":2550,\"height\":878,\"caption\":\"CarChat24\"},\"image\":{\"@id\":\"\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/CarChat24\",\"https:\\\/\\\/x.com\\\/CarChat24\"]},{\"@type\":\"Person\",\"@id\":\"\\\/#\\\/schema\\\/person\\\/b820d0981564534a7b1e1c3a6cdf7bd4\",\"name\":\"Nick\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g\",\"caption\":\"Nick\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Live Chat - How Did We Get here?","description":"Even now there are car dealers who have yet to recognize modern shoppers need for immediate gratification and the perception of hassle-free car shopping...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/","og_locale":"en_US","og_type":"article","og_title":"Live Chat - How Did We Get here?","og_description":"Even now there are car dealers who have yet to recognize modern shoppers need for immediate gratification and the perception of hassle-free car shopping...","og_url":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/","og_site_name":"CarChat24 Blog","article_publisher":"https:\/\/www.facebook.com\/CarChat24","article_published_time":"2014-08-06T08:12:00+00:00","article_modified_time":"2022-05-01T18:26:28+00:00","og_image":[{"width":486,"height":1024,"url":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/08\/CarChat24-classic-phone1-486x10241.jpg","type":"image\/jpeg"}],"author":"Nick","twitter_card":"summary_large_image","twitter_creator":"@CarChat24","twitter_site":"@CarChat24","twitter_misc":{"Written by":"Nick","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/#article","isPartOf":{"@id":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/"},"author":{"name":"Nick","@id":"\/#\/schema\/person\/b820d0981564534a7b1e1c3a6cdf7bd4"},"headline":"Live Chat &#8211; How Did We Get here?","datePublished":"2014-08-06T08:12:00+00:00","dateModified":"2022-05-01T18:26:28+00:00","mainEntityOfPage":{"@id":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/"},"wordCount":342,"publisher":{"@id":"\/#organization"},"image":{"@id":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/#primaryimage"},"thumbnailUrl":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/08\/CarChat24-classic-phone1-486x10241.jpg","keywords":["automotive","Chat history","dealer chat","dealership","live chat","Website Chat"],"articleSection":["Dealership Live Chat","Live Chat"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/","url":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/","name":"Live Chat - How Did We Get here?","isPartOf":{"@id":"\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/#primaryimage"},"image":{"@id":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/#primaryimage"},"thumbnailUrl":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/08\/CarChat24-classic-phone1-486x10241.jpg","datePublished":"2014-08-06T08:12:00+00:00","dateModified":"2022-05-01T18:26:28+00:00","description":"Even now there are car dealers who have yet to recognize modern shoppers need for immediate gratification and the perception of hassle-free car shopping...","breadcrumb":{"@id":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/#primaryimage","url":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/08\/CarChat24-classic-phone1-486x10241.jpg","contentUrl":"https:\/\/www.carchat24.com\/blog\/wp-content\/uploads\/2014\/08\/CarChat24-classic-phone1-486x10241.jpg","width":486,"height":1024},{"@type":"BreadcrumbList","@id":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/live-chat-get\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"CarChat24","item":"https:\/\/www.carchat24.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Dealership Live Chat","item":"https:\/\/www.carchat24.com\/blog\/dealership-live-chat\/"},{"@type":"ListItem","position":3,"name":"Live Chat &#8211; How Did We Get here?"}]},{"@type":"WebSite","@id":"\/#website","url":"\/","name":"CarChat24 Blog","description":"Auto Dealer Live Chat","publisher":{"@id":"\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"\/#organization","name":"CarChat24","url":"\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"\/#\/schema\/logo\/image\/","url":"https:\/\/carchat24.com\/blog\/wp-content\/uploads\/2015\/04\/NEW-CARCHAT24-LOGO.png","contentUrl":"https:\/\/carchat24.com\/blog\/wp-content\/uploads\/2015\/04\/NEW-CARCHAT24-LOGO.png","width":2550,"height":878,"caption":"CarChat24"},"image":{"@id":"\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CarChat24","https:\/\/x.com\/CarChat24"]},{"@type":"Person","@id":"\/#\/schema\/person\/b820d0981564534a7b1e1c3a6cdf7bd4","name":"Nick","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/6983c424b767e35b08cbfcde57bf8297dbf0b2ddd8145e8c8d9a5308623eaea5?s=96&d=mm&r=g","caption":"Nick"}}]}},"_links":{"self":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts\/2206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/comments?post=2206"}],"version-history":[{"count":1,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts\/2206\/revisions"}],"predecessor-version":[{"id":5112,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/posts\/2206\/revisions\/5112"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/media\/2949"}],"wp:attachment":[{"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/media?parent=2206"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/categories?post=2206"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.carchat24.com\/blog\/wp-json\/wp\/v2\/tags?post=2206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}