Get CarChat24 Software
for your website.

 

Infographic: Live chat more than meets customer eye

February 2, 2015 - 1:59 pm

There is much more to adding live chat to a dealership website than just grabbing a dime-store variety add-on and hoping to increase leads and sell more cars. Just like an iceberg, the customer-facing portion is a tiny fraction of what it takes to set up a live chat that boosts sales AND gives the customer a positive experience.

From the website interface to the chat operator console and which staff members or managed provider will take the chats to pre-written response scripts, there are a lot of decisions to be made. Check out this infographic for an idea of what goes into a successful live chat strategy on a dealer website.

Infographic-live-chat-605x1024

Next Post Previous Post
  • Contact Us

  • This field is for validation purposes and should be left unchanged.
  • CarChat24 CarChat24's Facebook integration gives car buyers the instant and useful response they are looking for. Gone are Fa… https://t.co/h7xGhdQzc8 about 15 days ago
  • CarChat24 Happy Memorial Day! #MemorialDay #honor #remember https://t.co/tHIggMg2YP about 23 days ago