Get CarChat24 Software
for your website.

 

Infographic: Live chat more than meets customer eye

February 2, 2015 - 1:59 pm

There is much more to adding live chat to a dealership website than just grabbing a dime-store variety add-on and hoping to increase leads and sell more cars. Just like an iceberg, the customer-facing portion is a tiny fraction of what it takes to set up a live chat that boosts sales AND gives the customer a positive experience.

From the website interface to the chat operator console and which staff members or managed provider will take the chats to pre-written response scripts, there are a lot of decisions to be made. Check out this infographic for an idea of what goes into a successful live chat strategy on a dealer website.

Infographic-live-chat-605x1024

Next Post Previous Post
  • Contact Us

  • This field is for validation purposes and should be left unchanged.
  • CarChat24 CarChat24 announces Google My Business integration #AutoChat #TopChat https://t.co/MGIgSzv0qO https://t.co/yeivYRmcHr about 55 days ago
  • CarChat24 Celebrating 10 yrs with free live chat for new dealer clients. Boost website leads by 40-60% #TopChat #MostSolds… https://t.co/NakAVZAEMC about 75 days ago