Is your live chat generating sales leads or harvesting names?

Posted on August 23, 2014

Poor Chat Leads

If someone handed your dealership a list of names and numbers from the phone book and called them chat leads, would you expect to sell cars from it? That is essentially what happens when a dealership website visitor is hustled [...]

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How to measure live chat operators

Posted on August 12, 2014

Albert Einstein

Albert Einstein earned status as one of the smartest minds in history by focusing obsessively on his science, much like our team focuses ENTIRELY on how to generate quality leads with live chat. In a conversation I recently had with [...]

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Dealer Live Chat Tip: Establish chat operators, NOT SALESPEOPLE

Posted on October 15, 2013

CarChat24 dealer website live chat tip

Numerous factors affect the success or failure of an in-house dealership website live chat program, and having proper fundamentals and training in place can make a huge difference. What is your live chat success (or lack of) story?

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Your dealership website live chat business plan

Posted on September 22, 2013

CarChat24 - Dealership Live Chat success diagram

More and more dealers are realizing that an effective live chat strategy is a key puzzle piece for increasing leads and sales from their dealership website – whether they opt for an in-house staff or hosted chat vendor. The scary [...]

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Dealers across North America rely on CarChat24 for live chat services

Posted on September 16, 2013

CarChat24 live chat cities

Check out this map of all the auto dealership locations that depend on CarChat24 live chat to generate more sales leads and increase auto sales.

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Live chat backup option is like a FLU SHOT for your dealership

Posted on September 09, 2013

CarChat24 dealer live chat backup option is like a flu shot for your auto dealership to generate more leads

As the leaves fall and the number of dealership staff members missing work for flu symptoms (or their child’s) rises, one way to ensure live chat requests get a quick response is to add a BACKUP option to your dealer [...]

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How to choose dealership live chat software

Posted on September 04, 2013

CarChat24 tips for dealership live chat

More and more auto dealers see the value of an effective live chat strategy for their website, and choosing the right software is critical to help ensure a strong return on investment (ROI). Successfully managing live chat in-house requires a [...]

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PRESS RELEASE: CarChat24 Announces Free use of 5-User Premium Pro Dealer Live Chat Software until 2014

Posted on August 26, 2013


Palm Harbor, Fla. – Dealers interested in a comprehensive live chat software option on their automotive website to manage in-house have access CarChat24’s 5-User Premium Pro version for FREE through the end of the year. This enhanced version of the [...]

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CarChat24 live chat provider increases market share

Posted on August 21, 2013

We are proud to announce that according a recent survey of auto dealers, CarChat24 has jumped up the list of live chat providers from its 10th-place position, and is now in the top five. According to, a website that [...]

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Five ways to use social networking to connect with auto buyers

Posted on October 22, 2012

CarChat25 Twitter Link

Car manufacturers are leading the charge to fully realize the exposure of social networks, even if they won’t get the play of gossip pieces about Jessica Biel and Justin Timberlake’s marriage. From Cadillac’s global tour of the ATS to Toyota’s “Toyota Friend” program that sends private or public or public messages to owners, OEM’s are finding creative ways to directly engage their car buyers and prospects.

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