Despite large amounts of money spent on lead generation campaigns, most car dealers are lucky to convert 2% of their website visitors into leads. Better results are possible.
At Car Chat 24, we've developed innovative, proven live chat methods of capturing the attention of your website visitors proactively and turning them into potential customers. And it's done without spending more money on website traffic generation or additional marketing campaigns.
We Offer Two Chat Solutions
Our primary solution is CarChat24 Complete, and includes the following: State-of-the-art Proactive Live Chat Software designed specifically for the car business, our cutting edge live chat customer support lead generating process, and our well trained courteous professional staff 24/7, 672 hours a month. Most of our clients use CarChat24 Complete because it allows them to focus on what they do best, sell cars.
Our secondary solution is CarChat24 Backup, where the dealership's staff takes chats using our advanced software, with CarChat24 providing back up service. Our Chat system will automatically transfer chats to our CarChat24 operators when your staff is not available to chat. Our studies show that dealers without a back up source miss over 55% of the chats.
Live Chat Support Services Provided
24 hours a day, 7 days a week: CarChat24 proactively engages and welcomes all site visitors. We help visitors find your site content and push your web site pages to visitors seeking specific information (Directions page, New/Used vehicle search pages, etc.). We answer basic sales/service/parts queries, including product specification and incentive queries (based on information we obtain from edmunds.com/manufacturer's website/dealerships website, and our own knowledge base). We promote dealer sales events on request, provide post sales and service support. We improve overall website visitor satisfaction by providing instant, professional, courteous support to all of your site visitors.
Lead and VIP Appointment Services
Our Live Chat Operators will generate hot sales leads and VIP appointments for your dealership using our proven proactive BDC style scripts. Instantly forwarding all leads/VIP appointments to your CRM system and dealership's designated email addresses. Text alerts to cell phones are also available. Our staff, using our proven process, converts 6 out of 10 sales chat queries to leads/appointments.
40 plus years of automotive sales and internet marketing experience. Thousands of hours spent on research/chat process development/staff training, and our superior knowledge base, has made CarChat24 the premier car dealer website Live Chat Support Provider in the U.S. We are confident that we offer the best software, support staff, and live chat lead generation system available for car dealers today. We have provided superior results for our clients for years, with tens-of- thousands of quality live chat leads provided. Studies show that over 40% of dealership website visitors will buy within 30 days. With the current economy negatively affecting walk in traffic, the best place to source new clients is from your own website. Having CarChat24 on your website will increase your lead conversion rate and give you an advantage over your competition. Our Set up is easy, typically within 5 business days or less we can be live and offering support on your site.
To learn more about our superior dealer web site live chat solutions or pricing information: Contact a CarChat24 Specialist at (800) 510-7567, Click on the live support button on this page, or send us an email via our contact us page.
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